It feels like VG has invested stake in the success of this process with my college. I also like the fact that I have the numbers and opportunity to call and get in touch with John if I need to. So far, we have gotten our results prior to the 48 hr cutoff which has been nice. My current thoughts and feelings on what VG provides/offers, is the out of county testing, which my county cannot accommodate, and the 24-hour labs to accommodate testing. I like how the videos prepared me for the actual testing and it went as smooth as videos made it look. Now having done it twice, (testing), it is straightforward and easy to complete, which, in my line of work, is very beneficial. I feel like the registering process was straightforward and I love the fact that I only had to have my student-athletes and staff register once. The logistics seemed straightforward once I watched the videos and got on the admin website it was easy to understand and navigate the site(s). I had a couple questions for John, but he cleared them up for me. The training videos were also extremely helpful for both me and my staff. Anytime something came up I was able to get an answer very quickly. As the process unfolded it seemed quite clear, as I also had a consultant, Gene Holloway, doing a lot of the work for myself and College of the Redwoods in handling the logistics with VG and the set-up of it.Īll of my questions were answered with the help of John, Dellaney and Gene. I was worried about the moving parts and what could go wrong. I was a bit hesitant at first because I have not been a part of testing on this scale, and I feel I was more worried about my role in the process. The Zoom meeting with our conference Athletic Trainers was extremely beneficial and Informative. Since I am not a fan of e mail, John was instrumental in taking my calls and walking me through whatever questions I had.Īt the beginning of the process, I had already had a Zoom regarding Virus Geeks as a company and what type of services they offered, so going into it my college had an idea of what we wanted to use them for to accomplish our goals.

They were easily accessible both via phone and e mail. They were both very quick to respond at the beginning of the business process and get in contact with me regarding what I needed to do for set up. 'My experience with Virus Geeks so far has been educational and fairly smooth with the help of John and Dellaney.

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